Customer Value Chain (CVC)

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Value Chain (Porter) > Forum > Customer Value Chain (CVC)

🔥NEW Customer Value Chain (CVC)
Sarah Daghman, Lecturer, Russian Federation, Premium Member
The customer value chain CVC is a bit similar or analogous to (The series of activities such as operations, logistics, and marketing that companies execute in order to create value for themselves). However it reflects the customers' vantage point, rather than the company's. Therefore it can be defined as all activities (evaluating, choosing, purchasing, and consuming) that customers perform while purchasing and using and even disposing of a product or service. This may seem pretty straightforward. However things get more interesting when we start to talk about "decoupling". DECOUPLING THE CUSTOMER VALUE CHAIN Decoupling is breaking the links of the customer value chain CVC, often by a digital disruptor who performs just one or a few of these activities for the customer. Decoupling is a big thing. It is this decoupling of a consumer's value chain that has provided some firms utilizing new technology and business models the insights to disrupt incumbent firms and entire indu (...) Read more? Sign up for free

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Value Chain (Porter)
Summary
Forum
How to Deal with Conflicts Between Marketing and Operations
Combining Value Chain Analysis with Benchmarking to Analyze Competitive Advantage
Customer Value Chain (CVC)
Best Practices
🥇How to apply the value chain? Activities and Linkages
🥈Value Chain Management versus Supply Chain Management?
🥉Value Chain model in Tourism
Value Chain Analysis in Textile Industry
Value Chains > Value Networks
Role of Information Systems in Value Chain
Comparing Value Chain and 7S Model
Value Chain for Services Industry
Inventory Replenishement in Value Chain
Value Chain versus Diamond Model
Value Chains and Industries
Value Chain in Research and Technology
Value Chain in Legal Services
Is Value Chain Analyse Only A Tool??
Procurement in the Value Chain Approach
Value Chain and Competitive Advantage Report
Developing Green Value Chains
Value Chain Analysis is practical
Order Management in Porters Value Chain?
Value Chain vs. Credit Crunch
Agility in Value Chain
Value Chain Narrow Minded
10 Decision Areas of Operation Management (Heizer)


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