Chief Enabling Officer

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Chief Enabling Officer
Sylvia Grant, Member
In a predominantly knowledge-based organization, it would be more productive for a CEO to see himself as a 'Chief Enabling Officer', and adopt the philosophy of the book "Employees first, customers second" by Vineet Nayar.
The CEO as chief enabling officer would use his/her position to empower personnel in a knowledge-based organization, encourage innovation, employee participation in decision making, idea development, skills transfer or cross-skilling, and lead the synergies towards excellence in customer service. A confident CEO would also encourage employees to participate in problem solving, even at the highest organizational levels, eg a CEO could have a website where he/she could describe problems and invite suggestions for their resolution.
Vineet Nayar's book is particularly relevant because the author shares his own experiences, and demonstrates that this approach is effective. Under the leadership of Vineet Nayar, HCLT has been voted the ‘Best Employer in Ind... Register
 

 
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Padmanabhan, Member
For a considerable number of years, I have acted i...
 

 
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Gary Wong, Premium Member
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I understand your thinking. Investment into your p...
 

 
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Dea Mandery, Member
I think this is a great concept, and agree with th...
 

 
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Jeff Gordon, Member
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KATHRYN STEINER, MBA, Member
If employees are onboard with the company
 

 
The Term 'Enable' as in Chief Enabling OfficerSign up
Dr Gary Jones, Member
The term 'enabler' stemmed initially from a...
 

 
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Arif ur Rehman, Member
You can’t ‘flute’ a symphony... For that you ne...
 

 
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Samir Desai, Member
In a lighter vein: all those who are not CEO would...
 

 
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Arif ur Rehman, Member
Samir,
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I've always held that internal customers (our empl...
 

 
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Charles Tombazian, Member
OK, so we have lots of validation from around our ...
 

 
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Dr Gary Jones, Member
Charles you have hit the nail on the head. Its a v...
 

 
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Dinaz, Member
I totally understand the perspective from which th...
 

 
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Arif ur Rehman, Member
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Sylvia Grant, Member
Predicated on the assumption that employees who wo...
 

   

 
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Dr Gary Jones, Member
Hi Sylvia, the first part of your question what ST...
 

 
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Sylvia Grant, Member
I believe a
 
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Charles Tombazian, Member
Couldn't agree more with Sylvia. People watching p...
 

 
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Gary, I really favor the Japanese consensual manag...
 

 
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Charles Tombazian, Member
@Arif Ur Rehman:...
 

 
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OGUNMOLA JOHN OLA., Member
Every organisation that wishes to continue to grow...
 

 
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KATHRYN STEINER, MBA, Member
I think that the upper management and CEO's, and a...
 

 
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Nancy Muttu, Member
Vineet Nayar's book brings out a very important vi...
 

   

 
 

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