Chief Enabling Officer

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Chief Enabling Officer
Sylvia Grant, Consultant, Australia, Member
In a predominantly knowledge-based organization, it would be more productive for a CEO to see himself as a 'Chief Enabling Officer', and adopt the philosophy of the book "Employees first, customers second" by Vineet Nayar.
The CEO as chief enabling officer would use his/her position to empower personnel in a knowledge-based organization, encourage innovation, employee participation in decision making, idea development, skills transfer or cross-skilling, and lead the synergies towards excellence in customer service. A confident CEO would also encourage employees to participate in problem solving, even at the highest organizational levels, eg a CEO could have a website where he/she could describe problems and invite suggestions for their resolution.
Vineet Nayar's book is particularly relevant because the author shares his own experiences, and demonstrates that this approach is effective. Under the leadership of Vineet Nayar, HCLT has been voted the ‘Best Employer in Ind... Read more? Sign up for free
 

 
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The Corporate Culture Will (Automatically) Reflect the Views of Top Management
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Enable Employees to Satisfy Customer Needs
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Employees Commitment Translates Into Long Term Customer Satisfaction
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The Term 'Enable' as in Chief Enabling Officer
Dr Gary Jones, Business Consultant, Australia, Member
 

 
CEO is Like the Conductor of an Orchestra!
Arif ur Rehman, Professor, Pakistan, Member
 

 
Who likes Chief Enabling Officer
Samir Desai, Manager, India, Member
 

 
The Chief Enabling Officer
Arif ur Rehman, Professor, Pakistan, Member
 

 
Enabling CEO
Renella Bandinelli, Italy, Member
 

 
CEO: Enabling, but also Navigating, Engaging and Controlling
Joseph Pangilinan, Turnaround Manager, Philippines, Member
 

 
CEO - Leading Through Serving
Arif ur Rehman, Professor, Pakistan, Member
 

 
CEO -- > Chief Enabling Officer
Charles Tombazian, Management Consultant, United States, Premium Member
 

 
A General CEO is Needed After All
Dr Gary Jones, Business Consultant, Australia, Member
 

 
Chief Enabling Officer
Dinaz, HR Consultant, Member
 

 
Real Leadership
Arif ur Rehman, Professor, Pakistan, Member
 

 
How to Create an Enabling Work Environment
Sylvia Grant, Consultant, Australia, Member
 

 
Creating an Enabling Work Environment
Arif ur Rehman, Professor, Pakistan, Member
 

 
The CEO as Chief Enabling Officer
Dr Gary Jones, Business Consultant, Australia, Member
 

 
Creating an Enabling Environment
Sylvia Grant, Consultant, Australia, Member
 

 
Creating an Enabling Work Environment
Charles Tombazian, Management Consultant, United States, Premium Member
 

 
Behavioral Characteristics versus Leadership Traits
KATHRYN STEINER, MBA, Entrepreneur, United States, Member
 

 
Enabling
Bill Boynton, Teacher, United States, Member
 

 
Leadership - the Balance
Arif ur Rehman, Professor, Pakistan, Member
 

 
Leadership-the Balance-leaders Actions Speak Louder Than Words
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Actions Speak Louder Than Words
Dr Gary Jones, Business Consultant, Australia, Member
 

 
The Precarious Balance
Arif ur Rehman, Professor, Pakistan, Member
 

 
Productivity: Shrinking Staff, Expanded Sales
Joseph Matovu, Uganda, Member
 

 
Supremacy of the Customer: the Unchanging Paradigm!
Arif ur Rehman, Professor, Pakistan, Member
 

 
Triple Bottom Line
Charles Tombazian, Management Consultant, United States, Premium Member
 

 
Chief Enabling Officer
OGUNMOLA JOHN OLA., Nigeria, Member
 

 
Satisfaction of Customers Should not Be at Expense of Employees
KATHRYN STEINER, MBA, Entrepreneur, United States, Member
 

 
Vineet Nayar's Book
Nancy Muttu, Manager, Uganda, Member
 

 
Employees First, Then Customers First
Sylvia Grant, Consultant, Australia, Member
 

     

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