Chief Enabling Officer

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In a predominantly knowledge-based organization, it would be more productive for a CEO to see himself as a 'Chief Enabling Officer', and adopt the philosophy of the book "Employees first, customers second" by Vineet Nayar. The CEO as chief enabling officer would use his/her position to empower personnel in a knowledge-based organization, encourage innovation, employee participation in decision making, idea development, skills transfer or cross-skilling, and lead the synergies towards excellence in customer service. A confident CEO would also encourage employees to participate in problem solving, even at the highest organizational levels, eg a CEO could have a website where he/she could describe problems and invite suggestions for their resolution. Vineet Nayar's book is particularly relevant because the author shares his own experiences, and demonstrates that this approach is effective. Under the leadership of Vineet Nayar, HCLT has been voted the ‘Best Employer in India and Asia’ by (...) Read more? Sign up for free

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		Chief Enabling Officer Padmanabhan, Civil Engineer, United Arab Emirates, Member
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		Customers First Always Eric Schmitz, Consultant, Belgium, Premium Member
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		CEO's Role is Changing sudhakaran, Professor, India, Member
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		Reality Check Ted Garrison, Management Consultant, United States, Member
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		Attitude is the Key... not a Label Kenneth W. Hein
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		Execution & Enabling Gary Wong, Consultant, Canada, Premium Member
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		Supposition of CEO karel sovak, Professor, United States, Member
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		Employee First Works! Charles Tombazian, Management Consultant, United States, Member
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		Sam Walton on CEO R. Ganesh, Manager, Saudi Arabia, Member
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		Employees and Quality First and Customer Second Klaver, Project Manager, Netherlands, Member
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		CEO as Leader Enables Certain Eco-systems to Evolve Mansingh Jaswal, Director, India, Member
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		Chief Enabling Officer Mary Igo, Strategy Consultant, United States, Member
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		The Corporate Culture Will (Automatically) Reflect the Views of Top Management Erdohegyi Gabor , Management Consultant, Hungary, Member
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		The Customer Always Comes First Michael Park, Strategy Consultant, United States, Member
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		Chief Empowerment Officer Dea Mandery
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		Enable Employees to Satisfy Customer Needs Jeff Gordon, CEO, United States, Member
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		Employees Commitment Translates Into Long Term Customer Satisfaction KATHRYN STEINER, MBA, Entrepreneur, United States, Member
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		The Term 'Enable' as in Chief Enabling Officer Dr Gary Jones, Business Consultant, Australia, Member
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		CEO is Like the Conductor of an Orchestra! Arif ur Rehman, Professor, Pakistan, Member
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		Who likes Chief Enabling Officer Samir Desai
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		The Chief Enabling Officer Arif ur Rehman, Professor, Pakistan, Member
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		Enabling CEO Renella Bandinelli, Italy, Member
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		CEO: Enabling, but also Navigating, Engaging and Controlling Joseph Pangilinan, Turnaround Manager, Philippines, Member
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		CEO - Leading Through Serving Arif ur Rehman, Professor, Pakistan, Member
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		CEO -- > Chief Enabling Officer Charles Tombazian, Management Consultant, United States, Member
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		A General CEO is Needed After All Dr Gary Jones, Business Consultant, Australia, Member
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		Chief Enabling Officer Dinaz, HR Consultant, Member
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		Real Leadership Arif ur Rehman, Professor, Pakistan, Member
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		How to Create an Enabling Work Environment Sylvia Grant, Consultant, Australia, Member
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		Creating an Enabling Work Environment Arif ur Rehman, Professor, Pakistan, Member
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		The CEO as Chief Enabling Officer Dr Gary Jones, Business Consultant, Australia, Member
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		Creating an Enabling Environment Sylvia Grant, Consultant, Australia, Member
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		Creating an Enabling Work Environment Charles Tombazian, Management Consultant, United States, Member
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		Behavioral Characteristics versus Leadership Traits KATHRYN STEINER, MBA, Entrepreneur, United States, Member
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		Enabling Bill Boynton, Teacher, United States, Member
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		Leadership - the Balance Arif ur Rehman, Professor, Pakistan, Member
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		Leadership-the Balance-leaders Actions Speak Louder Than Words KATHRYN STEINER, MBA, Entrepreneur, United States, Member
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		Actions Speak Louder Than Words Dr Gary Jones, Business Consultant, Australia, Member
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		The Precarious Balance Arif ur Rehman, Professor, Pakistan, Member
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		Productivity: Shrinking Staff, Expanded Sales Joseph Matovu, Uganda, Member
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		Supremacy of the Customer: the Unchanging Paradigm! Arif ur Rehman, Professor, Pakistan, Member
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		Triple Bottom Line Charles Tombazian, Management Consultant, United States, Member
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		Chief Enabling Officer OGUNMOLA JOHN OLA., Nigeria, Member
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		Satisfaction of Customers Should not Be at Expense of Employees KATHRYN STEINER, MBA, Entrepreneur, United States, Member
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		Vineet Nayar's Book Nancy Muttu, Manager, Uganda, Member
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		Employees First, Then Customers First Sylvia Grant, Consultant, Australia, Member
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