The CRITICAL Element
In the 5 step approach of the Performance Prism, it is not comforting to notice that the EMPLOYEE and his/her contibution does not come out clearly. Rather it is not singled out as a key factor. My belief is that if the employee is satisfied then his/her contributions will interact most beneficially with the other elements of the Prism to produce the results and this will adequately cater for all the needs of all the prism faces.
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