X
Welcome to the world's #1 website about management.
Why register?
- Discover 1000s of knowledge centers.
- Learn from colleagues and experts.
- By signing up you get full access to all knowledge centers and discussion forums, including Performance Management.
Log in
|
Obsession with Quantifying Human Performance
Gary Wong, Consultant, Canada, Premium Member
In his book Tyranny of Metrics (2018), Jerry Muller describes the damage our obsession with metrics is causing. Today, a lot of organizations of all kinds are ruled by the belief that the path to success is quantifying the results, and dividing up the rewards based on the numbers.
 But in our zeal to instill the evaluation process with scientific rigour, we’ve gone from measuring performance to fixating on measuring itself.
The result is a tyranny of metrics that threatens the quality of our lives and our institutions.
Pressure encourages “gaming the stats” or “teaching to the test.” Muller explains:
- Why paying for measured performance doesn't work,
- Why surgical scorecards may increase deaths, and
- When trans...
|
|
| |
|
How Human Performance Measurement Can Work
Dr. Alan Williams, Professor, Thailand, Member My long-term experience is that step 1 is taking the time to ensure the purpose, goals, strategies, individual job outputs are totally and clearly und... |
|
| |
|
Quantifying Works if You Know How
Norman Dragt, Netherlands, Member Jerry Muller is completely right when he states that quantifying leads to unwanted effects. However I find it a pity that now the focus is on how quan... |
|
| |
|
The Golden Spike
Christopher St. Cyr, Analyst, United States, Member Years ago, the US government aspired to build a transcontinental railroad. They rewarded the contractors based on the number of miles of rail they lai... |
|
| |
|
Obsession with Metrics
MUNI DAVE, Business Consultant, India, Member Yes. An obsession with metrics is not useful. But it depends on the conditions.
If all are working sincely and trust (not doubting) each other, m... |
|
| |
|
Problem with Performance Metrics
Dr. Alan Williams, Professor, Thailand, Member Performance metrics can be way too complicated and sometimes take the focus away from what really matters.
One positive & valuable use of metrics... |
|
| |
|
Obsession with Metrics
Borje Vickberg, Sweden, Member The obsession with metrics forces teachers to produce irrelevant documentations instead of teaching, doctors to perform half-measure examinations rapi... |
|
| |
|
Metrics is a Prerequisite for Success
Milan Grkovic, Strategy Consultant, Croatia, Member Metrics is unavoidable because it is practically impossible to reach a goal if we do not use metrics.
There are two situations about metrics: ... |
|
| |
|
Quantifying Employee Performance
Mallika T R, Manager, India, Member Every single organisation with an HR department would insist on quantifying performance.
It is good if we hold people accountable for their work.... |
|
| |
|
Assessing OGSM's
Doug Marriner, HR Consultant, Member Now retired, my experience in several very large organisations is that come performance review time, it is often the reviewers skillful use of superla... |
|
| |
|
All That Obsesses You is Becoming a Trouble
FREDDY VILLAVICENCIO, Business Consultant, Venezuela, Premium Member Performance metrics are needed to have a comparison tool between individuals who are doing the same activity and are competing in some way.
An or... |
|
| |
|
Performance Measurement of Managers is a Must
eduardo oliva, Professor, Mexico, Member Organizations grow and excel through the achievement of defined goals and objectives. Consequently, a manager's performance has to be assessed in term... |
|
| |
|
Metrics are Essential for Managers as Well
Gabi Levin, Israel, Member Hi Eduardo,
Your point about assessing managers is well taken, but let us examine what are the goals of a manufacturing guy on the floor, or a sa... |
|
| |
|
Quantities versus Qualities in Human Performance
Maurice Hogarth, Consultant, United Kingdom, Member I believe that quantities i.e. measurability, are important.
However in relation to PEOPLE, the quantitative approach is not the totality (for ex... |
|
| |
|
Metrics in the Innovative Realm
Gabi Levin, Israel, Member I agree that metrics in an innovative realm are more problematic, and as you suggest, the manager has a complex role of coaching, teaching, motivating... |
|
| |
|
Cyclic Assessments Needed
eduardo oliva, Professor, Mexico, Member Some 20 years ago, when applying root-cause analysis in a set of industrial case studies, my postgraduate students found out that no-single cause coul... |
|
| |
|
Traditional Structure Plays Against Managers
Dr. Alan Williams, Professor, Thailand, Member I agree managers (including HR managers) must get away from being controllers. Working as senior consultant I've counselled many HR managers on this p... |
|
| |
|
Distributed Ethnography as Cyclic Assessment
eduardo oliva, Professor, Mexico, Member I would very much appreciate one of your recent papers on this topic. So far, my search on management related journals has not been successful. Thanks... |
|
| |
|
Quantifying Performance
Melchiorre Calabrese, Business Consultant, Italy, Member Guiding an organization without easuring the performance of individual collaborators or teams would be like piloting an aircraft without on-board inst... 22-10-2018 |
|
| |
|
Quantifying Human Performance
eduardo oliva, Professor, Mexico, Member Simply quantifying performance is fine. An obsession with it is not really necessary, as long as we always try our best. There are too many obsessions... 23-10-2018 |
|
| |
|
Quantifying Human Performance
Melchiorre Calabrese, Business Consultant, Italy, Member @ eduardo oliva: "Obsession" is when the costs of measurement of performance are more than the benefits the organizat... 23-10-2018 |
|
|
|
|
|
Special Interest Group Leader
|
|
|
Performance Management
|
|
|
|
|
|
|
|
