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Measure the Performance of Logistics and Warehousing
Mauncho John, Manager, Kenya, Member
With my new role as logistics and warehouse manager for a major clothing retailer, I am mandated to measure the performance of logistics & warehouse function. Which areas should I focus on? Any example out there?...
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... and Clients Customer Satisfaction
Frederick Hamnett, Business Consultant, Italy, Member John, do not forget to monitor clients' satisfaction with respect to the client's main value generating processes!... |
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Special Interest Group Leader
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Performance Management
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