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Performance Management in Government Departments
Mashukudu Molepo, Member
I' d like to have your reactions on how Performance Management can be implemented in government departments where there is a culture of inconsistency and PM is not aligned to the strategy?
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PM in Government Departments
Graeme Dobson, Manager, Australia, Member Mashukudu, performance management can (should) be used to create alignment and to increase consistency and accountability. Unfortunately my experience shows most government departments focus on the performance review rather than performance planning and feedback/coaching. This almost guarantees that their performance management systems under deliver.
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PM in Government Public Sevices
Yoke S. Fabianto, Management Consultant, Indonesia, Member In government management PM can be implemented as well as in business. The difference is just the objectives:
- The business objective is profit, and
- The government objective - especially public services - is good service or public satisfaction.
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