Performance Management in SME's / Small Organisations
Most of the theory on PM is based on large organizations. Does anyone have experience of implementing a PM system in a company with less than 50 employees?
I'm conducting research for an undergraduate dissertation on this subject. Any other information on this subject would be appreciated. Thanks.
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Elaine C. Bishop
Business Consultant, United States
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Levels of Performance Measurement
Hi Brendan, performance gap measurement is the difference between any objective or goal, and the level of attained achievement. In other words, what is the difference between what was achieved, and what remains to be achieved.
The Balanced Scorecard is more about measuring performance gap as a factor of strategic planning and management. However, performance gap measurement does not necessarily have to begin at the executive level.
For example, a simple method is to measure performance gap -- where ever, whenever it occurs.. Performance gaps can be measured at several different levels: organizational, business, functional, and employee. Additionally, performance gaps can be measured within employee sectors, as a factor of the employee performance evaluation for organizational leaders, organizational managers, and organizational employees.
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