Performance Management in SME's / Small Organisations

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Brendan Quinn
Student (University), Ireland

Performance Management in SME's / Small Organisations

Most of the theory on PM is based on large organizations. Does anyone have experience of implementing a PM system in a company with less than 50 employees?
I'm conducting research for an undergraduate dissertation on this subject. Any other information on this subject would be appreciated. Thanks.

Management Consultant, Netherlands

Implementing Performance Management in Small Companies

Brendan, Kaplan's Balanced Scorecard also works for small companies. If you don't like the specifics, just adjust the perspectives in the scorecard to really reflect what is important to the company involved. Thereafter, you may define a small set of underlying KPI's and a simple performance tracking system (manual or Excel). And off you go...

  Elaine C. Bishop
Business Consultant, United States

Levels of Performance Measurement

Hi Brendan, performance gap measurement is the difference between any objective or goal, and the level of attained achievement. In other words, what is the difference between what was achieved, and what remains to be achieved.
The Balanced Scorecard is more about measuring performance gap as a factor of strategic planning and management. However, performance gap measurement does not necessarily have to begin at the executive level.
For example, a simple method is to measure performance gap -- where ever, whenever it occurs.. Performance gaps can be measured at several different levels: organizational, business, functional, and employee. Additionally, performance gaps can be measured within employee sectors, as a factor of the employee performance evaluation for organizational leaders, organizational managers, and organizational employees.

  Brendan Quinn
Student (University), Ireland


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  Anneke Zwart
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In developing managerial practices for advancement (...)

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