Optimize on the Strengths of your Employees
I studied many aspects from Business Management to Psychology and later moved to a qualification in teaching. I learned over the years that people have different levels of talent and many people don't know what their own talents are or how to channel in on their own skills.
As a manager, knowing your staff and knowing which are their strong areas of performance, can make a huge difference in terms of performance. If you are able to optimize on each person's strengths, instead of only having a job to pay the bills, you will find many people are willing to go the extra mile because they can reach a point of mastery.
If we as managers can focus on this, we will find a change in the attitude of the people employed and also in the ethos of the organization.