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How to Get Employees to Improve? Issues with Feedback
Jaap de Jonge, Editor, Netherlands
As a manager, you are trying to improve the performance of your team members. And so you should. It's quite common to think that giving your employees critical yet constructive feedback on their weaknesses is valuable to them and to their employer. And indeed for a simple, factual task this actually works.
But science is teaching us that such thinking is actually wrong if we are talking about complex stuff like strategic thinking, managing, decision-making, leading, conducting job interviews, planning, marketing, selling, purchasing, negotiating, coaching, assertiveness, etc.
In an article worth reading, Buckingham and Goodall explain there are 3 reasons why telling people what we think of their performance and how they should do it better does not work for complex jobs, tasks or skills:
- Telling people what we think of their performance and how they should improve it does ...
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Recognition & Motivation of Employees
Dr. Sapna Dadwal, Professor, India, Member A manager or a leader can improve his employees' performance by giving them recognition, even for their smallest achievements. Recognition motivates e...
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Coué's Law: Imagination Wins over Willpower
Jeff Washburn, Strategy Consultant, United States, Member Forty years ago, I learned about Coué's Law - perhaps the only law in the field of psychology.
The feedback approach above derives from Coué's La...
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Catch Them Doing Something Right
Tom Wilson, HR Consultant, United States, Premium Member The more authentic your spontaneous recognition of an individual's efficacy congruent to the task as it reflects the critical path, the greater the re...
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Time for Applied Behavioral Science: DCOM
Charles P. Keith, Management Consultant, United States, Premium Member Understanding the motivators of an individual is key in developing others. With a "problem" employee, I always ask myself questions in the following 4...
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Difference Between Improve and Correct
Johan Billow, Student (Other), Sweden, Member Thank you for interesting reading! I really need to start work more with this in my job as coach at IKEA, Sweden. However, there are times when here y...
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Inner Being ⇨ Focus ⇨ Performance
srinivas, Lecturer, India, Member You would agree that performance depends on the focus level of a person's mind. Focus levels in turn depend on the clarity of her/his inner being. We ...
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My Favorite Question
DC Blosser, Analyst, United States, Member I have found questioning to be a powerful management tool. My favorite is "Why is that?" It helps get to the core issue by making staff think about th... 7-7-2019
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