How to Get Employees to Improve? Issues with Feedback

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As a manager, you are trying to improve the performance of your team members. And so you should. It's quite common to think that giving your employees critical yet constructive feedback on their weaknesses is valuable to them and to their employer. And indeed for a simple, factual task this actually works. But science is teaching us that such thinking is actually wrong if we are talking about complex stuff like strategic thinking, managing, decision-making, leading, conducting job interviews, planning, marketing, selling, purchasing, negotiating, coaching, assertiveness, etc. In an article worth reading, Buckingham and Goodall explain there are 3 reasons why telling people what we think of their performance and how they should do it better does not work for complex jobs, tasks or skills: Telling people what we think of their performance and how they should improve it does not enable, but actually hinders them to learn and grow. Because we are poor at objectively observing and (...) Read more? Sign up for free

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