Obsession with Quantifying Human Performance

Performance Management (Appraisals)
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Gary Wong
Consultant, Canada
In his book Tyranny of Metrics (2018), Jerry Muller describes the damage our obsession with metrics is causing. Today, a lot of organizations of all kinds are ruled by the belief that the path to success is quantifying the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigour, we’ve gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and our institutions. Pressure encourages “gaming the stats” or “teaching to the test.” Muller explains: - Why paying for measured performance doesn't work, - Why surgical scorecards may increase deaths, and - When transparency can be the enemy of performance. On the other hand, metrics can be beneficial when used to complement rather than replace judgment based on personal relationships and experiences. ⇒ What are your experiences with the usefulness of quantifying human per (...) Read more? Sign up for free

  Dr. Alan Williams
Professor, Thailand
 

How Human Performance Measurement Can Work

My long-term experience is that step 1 is taking t (...)

  Norman Dragt
Netherlands
 

Quantifying Works if You Know How

Jerry Muller is completely right when he states th (...)

  Christopher St. Cyr
Analyst, United States
 

The Golden Spike

Years ago, the US government aspired to build a tr (...)

  MUNI DAVE
Business Consultant, India
 

Obsession with Metrics

Yes. An obsession with metrics is not useful. But (...)

  Dr. Alan Williams
Professor, Thailand
 

Problem with Performance Metrics

Performance metrics can be way too complicated and (...)

  Jaap de Jonge
Editor, Netherlands
 

Transcontinental Railway Disconnect Due to Wrong Metrics

@Christopher St. Cyr: Nice anecdote. Could you or (...)

  Borje Vickberg
 

Obsession with Metrics

The obsession with metrics forces teachers to prod (...)

  Milan Grkovic
Strategy Consultant, Croatia
 

Metrics is a Prerequisite for Success

Metrics is unavoidable because it is practically i (...)

  Delfor Ibarra
Consultant, Argentina
 

Labor Performance Assessment (Valoración de Desempeño Laboral)

The samples on which Statistic science weighs the (...)

  Gabi Levin
Israel
 

Don’t forget the Management Responsibility when Measuring Employee Performance

Of course metrics are essential, of course calibra (...)

  Mallika T R
Manager, India
 

Quantifying Employee Performance

Every single organisation with an HR department wo (...)

  Norman Dragt
Netherlands
 

Formative or Normative Metrics

@Milan Grkovic: What you are addressing here Milan (...)

  Doug Marriner
HR Consultant
 

Assessing OGSM's

Now retired, my experience in several very large o (...)

  David Stehlik
Professor, United States
 

Reference for Railroads Passing Each Other

@Jaap de Jonge: "One year into the Civil War, a R (...)

  Dr. Alan Williams
Professor, Thailand
 

HR Dept., Insist on Quantifying Performance?

@Mallika T R: In what country is this the norm (HR (...)

  FREDDY VILLAVICENCIO
Business Consultant, Venezuela
 

All That Obsesses You is Becoming a Trouble

Performance metrics are needed to have a compariso (...)

  eduardo oliva
Professor, Mexico
 

Performance Measurement of Managers is a Must

Organizations grow and excel through the achieveme (...)

  Gabi Levin
Israel
 

Metrics are Essential for Managers as Well

Hi Eduardo, Your point about assessing managers i (...)

  Maurice Hogarth
Consultant, United Kingdom
 

Quantities versus Qualities in Human Performance

I believe that quantities i.e. measurability, are (...)

  Jaap de Jonge
Editor, Netherlands
 

Measuring or Quantifying the Efficiency of Knowledge Workers and/or Innovators

Of course it depends on the situation, but overall (...)

  Gabi Levin
Israel
 

Metrics in the Innovative Realm

I agree that metrics in an innovative realm are mo (...)

  Gary Wong
Consultant, Canada
 

Working in the Cynefin Complex Domain

@Gabi Levin: The innovation realm you described is (...)

  Norman Dragt
Netherlands
 

Managers Needed that are Creative with Benchmarks

In essence as @Gary Wong and @Jaap de Jonge state, (...)

  eduardo oliva
Professor, Mexico
 

Cyclic Assessments Needed

Some 20 years ago, when applying root-cause analys (...)

  Gary Wong
Consultant, Canada
 

Distributed Ethnography as Cyclic Assessment

@Eduardo oliva: Actually there is one approach tha (...)

  Norman Dragt
Netherlands
 

A Growth Mindset to Fight Problems with Network Actions and Impacts

@Eduardo oliva: In away what you state is that to (...)

  eduardo oliva
Professor, Mexico
 

Progress Evaluation is Situational

@Milan Grkovic: A good manager always has some mea (...)

  FREDDY VILLAVICENCIO
Business Consultant, Venezuela
 

Traditional Structures Plays Against Managers

@Jaap de Jonge: I am pretty much agreeing with Jaa (...)

  Dr. Alan Williams
Professor, Thailand
 

Traditional Structure Plays Against Managers

I agree managers (including HR managers) must get (...)

  Gabi Levin
Israel
 

Traditional Structure not Playing Against Managers

This statement can easily be mistaken - I don't th (...)

  Gary Wong
Consultant, Canada
 

Questions when Quantifying or Measuring Human Performance

Thanks everyone for sharing your experiences and i (...)

  FREDDY VILLAVICENCIO
Business Consultant, Venezuela
 

Traditional Structures Plays Against Managers

@Gabi Levin: I love this part "So what is playing (...)

  Norman Dragt
Netherlands
 

Start with Question #7 when Considering Using Metrics

@Gary Wong: I recommend every time you come up wi (...)

  eduardo oliva
Professor, Mexico
 

Distributed Ethnography as Cyclic Assessment

I would very much appreciate one of your recent pa (...)

  Gary Wong
Consultant, Canada
 

Distributed Ethnography Projects

@Eduardo oliva: “Ethnography” seeks to systematica (...)

  FREDDY VILLAVICENCIO
Business Consultant, Venezuela
 

Human Talent Cannot Be Harmonized to Create a Metric Rule

@Gary Wong: From my point of view it is hard to d (...)

  Gary Wong
Consultant, Canada
 

Shift the Paradigm

@FREDDY VILLAVICENCIO: What you are lamenting is t (...)

  Melchiorre Calabrese
Business Consultant, Italy
 

Quantifying Performance

Guiding an organization without easuring the perfo (...)

  eduardo oliva
Professor, Mexico
 

Quantifying Human Performance

Simply quantifying performance is fine. An obsessi (...)

  Mallika T R
Manager, India
 

Quantifying Performance

@Dr. Alan Williams: Companies from IT and real est (...)

  Melchiorre Calabrese
Business Consultant, Italy
 

Quantifying Human Performance

@eduardo oliva: "Obsession" is when the costs of m (...)

 

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