Obsession with Quantifying Human Performance
In his book Tyranny of Metrics (2018), Jerry Muller describes the damage our obsession with metrics is causing. Today, a lot of organizations of all kinds are ruled by the belief that the path to success is quantifying the results, and dividing up the rewards based on the numbers.
 But in our zeal to instill the evaluation process with scientific rigour, we’ve gone from measuring performance to fixating on measuring itself.
The result is a tyranny of metrics that threatens the quality of our lives and our institutions.
Pressure encourages “gaming the stats” or “teaching to the test.” Muller explains:
- Why paying for measured performance doesn't work,
- Why surgical scorecards may increase deaths, and
- When transparency can be the enemy of performance.
On the other hand, metrics can be beneficial when used to complement rather than replace judgment based on personal relationships and experiences.
⇒ What are your experiences with the usefulness of quantifying human performance?
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Borje Vickberg, Sweden
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Obsession with Metrics
The obsession with metrics forces teachers to produce irrelevant documentations instead of teaching,... Sign up
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