Avoiding Biases in Performance Appraisals

12manage is looking for contributors...

Performance Appraisals > Forum Log in

Avoiding Biases in Performance Appraisals
My experience indicates that while an employee is being appraised, there are certain cognitive biases which effect the performance appraisal.
Is there any process or method to remove or decrease the occurence of such biases while appraissing? Thanks for your advice...

Objective Performance Appraisals
Bilkisu Kure, Member
It's easier to remove bias from the performance appraisal process if the key performance indicators (kpis) are measurable (this is more easily done in financial institutions where the metrics are in numbers).
The key is in setting measurable KPIs and having an independent way of monitoring them, such as an automated system devoid of human intervention.

Key Responsibility Indicators
Thank you for your support. But is this applicable in every industry and function? For example in a sales team we can go by figures but what about the operations people?

Appraisals for Operations/back Office Staff
Bilkisu Kure, Member
For operations people you might want to measure their speed and accuracy. You can track error rates and the number of transactions/goods they process on daily basis. This could feed into the performance appraisals.

Reducing Supervisor Bias in Appraisals
Caroline Kangalee, Member
I have found it valuable to reduce supervisor bias by allowing the employee to complete his/her own (in draft) report.
This gives the supervisor and counter signing officer the opportunity to see what the supervisee actually thinks of himself/herself, the assigned duties and performance levels/metrics achieved.
Usually it reveals the halo effect if the person is a "problem employee" and good all-round performers usually downgrade themselves.


  Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  

Special Interest Group Leader

You here

More on Performance Appraisals
Best Practices

Expert Tips


About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2018 12manage - The Executive Fast Track. V14.1 - Last updated: 21-7-2018. All names ™ of their owners.