How to Give Constructive Feedback? Models and Tips
I would like to gather methods and best practices on giving constructive feedback... Perhaps you are using a particular feedback model, or do you have other tips? Thanks!
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John Prpich, USA
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Best Practices on Constructive Feedback
Conducting a performance coaching
1. Make it as immediate as possible
2. Have your facts - gather all the relevant information, such as:
- Specific behaviors - use behavioral statements to identify the issues
- Dates- when, where, what time
- Impact of behaviors on guests and other colleagues - how is their behavior effecting others
- Consequences-this is most often the step missed but the most critical
The other key in providing feedback is language and word choices, the right words can motivate and of course the wrong words can demotivate. For example, we teach individuals to say, "You would be more effective if you...". This is a positive approach to helping someone move forward or closer toward the goal or expectation.
The actual session would look something like this:
Performance coaching feedback session steps:
1. Describe what you know
2. Ask for the employees interpretation
3. Explain why it’s important to change
4. Working with the employee, develop a plan to improve
5. Summarize the conversation
6. Document.
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KATHRYN PAWLEY STEINER, USA
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Best Practices in Constructive Feedback
With aspirations of being an employer myself someday... I hope not to have too many formal feedback ... Sign up
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KATHRYN PAWLEY STEINER, USA
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Best Practices in Constructive Feedback
Prompt response is a common theme in constructive feedback.
I agree that listening and conveying h... Sign up
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Tinus van der Merwe, Saudi Arabia
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Focus on Strengths
Identify the performer's strengths (Marcus Buckingham has a very useful tool to use, see his book "N... Sign up
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George Belsom, United States
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Another 10-step Feedback process
Feedback is an ongoing process, but delivering proper feedback can be just as difficult as receiving... Sign up
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KATHRYN PAWLEY STEINER, USA
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Don't Pile up Too Many Issues
Everyone has contributed relevent ideas that will be noted and applied. I completely agree with all ... Sign up
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Jack Cook, USA
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Performance Feedback Best Practices
Forget the annual performance appraisal. Devote that time and energy into coaching & mentoring. Thus... Sign up
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abraham garshong, Ghana
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Best Practices in Constructive Feedbacks
In my opinion, one reason why people do not make time to think through a situation and provide const... Sign up
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KATHRYN PAWLEY STEINER, USA
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Listening and Taking Turns Contributes to Respectful Dialogue
U.S. Supreme Court Judge Stephen Breyer stated that we should never speak twice, until everyone has ... Sign up
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