Performance Reviews and Continuous Feedback
David Wilson, Manager, Canada
A past CEO in a company of 250 employees made all managers write a weekly paragraph on every employee they supervised
. The paragraph needed to highlight something good and some thing needing improvement.
Every month the CEO reviewed all of the comments, and he then required the manager to meet with his/her employees to discuss their strengths and weaknesses (monthly 15 minute meeting
In this organization, people knew that performance and continuous improvement were important. This process was also used to determine annual appraisals, which were also tied to promotions. Most employees saw it as a positive process.
Although the monthly review was a formal process, the CEO also encouraged verbal reviews through weekly 5 minute discussions
Continuous feedback is important.