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Shane Milroy
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Given 35 years of both private and public sector experience, I am very cautious of embracing outsourcing as a panacea for reducing costs and increasing performance in public services. As experience has shown, when governments outsource public works to the private sector in key areas of infrastructure such as public transport, electricity and other public utilities, the results are almost standard. Performance decreases and costs increase. Basically this is due to the difference in culture - Private enterprises id financially driven to make a profit, whereas, the public sector in the main is a normative based environment whose business is to provide a certain level of service in return for taxes imposed. Once the two areas are mixed, the result generally ends up the same - Reduced services for the public as the private operator plays catch-up in service standards, increased costs, and infrastructure. (...) Read more? Sign up for free
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Ted Garrison
Management Consultant, United States
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Outsourcing in Public Sector
I'm not presumptuous to disagree with Shane, becau (...)
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Oscar Umeh
Strategy Consultant, Nigeria
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Public Service Outsourcing
Shane, you are correct, outsourcing public work fr (...)
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Borje Vickberg
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Outsourcing Services to Public Sector
There is an almost religious perspective of ones v (...)
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D P BABU
Strategy Consultant, India
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Outsourcing Public Services
Your anwer on this question depends on the evoluti (...)
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