Outsourcing Customer Services

Outsourcing > Best Practices

Outsourcing Customer Services
April Elecciri
My experience is the bigger the company moving to outsourcing of customer service, the higher the risk in customer satisfaction. Offshoring increases the risk even more.

Outsourcing affects Customer Satisfaction
I agree that outsourcing affects customer satisfaction due to the degree of distancing the advantage of understanding and comprehension of not only th...Sign up


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