New Public Management (NPM) is a term coined by Hood (1991, A Public Management for All Seasons. Public Administration, 69 (Spring), 3-19) for the policy to modernize the public sector and and render more effective. The basic idea of NPM is that market-oriented management of the public sector will lead to greater cost-efficiency for governments, without having negative side-effects on other objectives and considerations.
Ferlie, E., Ashburner, L., Fitzgerald, L., & Pettigrew, A. (1996. Oxford: Oxford University Press) describe 'New Public Management in Action' as involving the introduction into public services of the 'three Ms': Markets, managers and measurement (source: Wikipedia).
I was asked to read about the concept of NPM as I am working on BPR in Public sector. I tried searching however, I am unable to find any study on the integration of NPM and BPR. Therefore I am posting it here to know you professional input on these two concepts integration and also to suggest me if there (...) Read more? Sign up for free