Balancing Command and Control (Discipline) with Organizational Commitment

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K.Narayana Moorthy
HR Consultant, India

Balancing Command and Control (Discipline) with Organizational Commitment

Every business organization has procedures, rules and regulations that govern its operations. "Employment at will" and "big stick" are factors coming under the command and control of an organization. A dreaded duty of a manager is to discipline an employee when (s)he steps out of line. While I agree that the aspect of discipline has to be there for every organization, it has to be balanced with organizational commitment towards the employee.
However, if individual employees realize that command and control are part of the organizational requirement, but also that the organization respects them and their performance and provides them enough opportunities to grow, that is OK to them.

  Ian van Jaarsveld
Strategy Consultant, South Africa
 

Balancing Command and Control?

My concern with language like "command and control" is that it instills fear and insecurity, and once this is prevalent in an organization culture, people tend to hide in foxholes to dodge what they see as inevitable "bullets".
In this scenario you will not get the results and feedback you desire from your people. If performance management, and the accountability that goes with it, are embedded as a positive measurement with rewards, this would in my opinion be a better language approach. Regards.

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