Employee Engagement versus Employee Satisfaction

Organizational Commitment
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Jim Kyte
Manager, Canada

Employee Engagement versus Employee Satisfaction

In recent years there was been a strong movement towards measuring Employee Engagement, yet someone who is engaged at work can be a poor performer and conversely, someone who is disengaged can be a good performer.
When someone is disengaged, all it really means is they have a life outside of their jobs. I'd rather have someone who is a strong performer with good work/life balance than a poor performer married to their jobs.
Wouldn't it be better to measure EMPLOYEE SATISFACTION instead? Happy employees generally mean good performance. Job security is an important component of measuring Employee Engagement yet I work in an industry where 50% of the employees are part-time so right of the bat, the Employee Engagement scores are going to be lower.
Again, why the focus on measuring Employee Engagement over simple Employee Satisfaction? Is this the latest fad for organizational consultants to sell? I'm not an HR professional so I'd love to hear from those that are.


Mark Williams
Consultant, United Kingdom

Can an Employee be Disengaged AND be a Good Performer?

Hi Jim. Not sure I can go along completely with your thought that "When someone is disengaged, all i... Sign up


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