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Levels in Organisations and Role Clarity
Conroy Fourie, Coach, South Africa, Member
Broadly-based on the concept of the Requisite Organisation and Stratified Systems Theory (Elliott Jaques), we can distinguish the following Levels in Organisations:
- Level 1: SPECIALIST, time horizon short, e.g. day-to-day, perhaps sometimes week-to-week; competent "hands-on skills" to complete a task or activity.
- Level 2: SUPERVISORY, time horizon weekly or perhaps a few months; competent in supporting and co-ordinating workers to achieve set standards.
- Level 3: MANAGEMENT, time horizon a year or perhaps 2 years; competent in constructing, connecting and fine-tuning systems to optimal utilisation of resources.
- Level 4: STRATEGIC, time horizon 2 – 5+ years; being competent in a unified work system by understanding the organisation's purpose and integrating new futures, new services and products including positioning the organisation within the market context.
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