SECI for Integration Between ETOM and KM System




SECI model
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Firstep Eapl Astimen
Manager, Indonesia

SECI for Integration Between ETOM and KM System

The SECI model has been implemented in many industries.
The Telecom industry has eTOM as business process framework with critical knowledge in each level of processes.
A specific effort is need to integrate SECI with eTOM, dealing with three different process areas:
- Planning & thinking
- Operations, and
- Enterprise support.
⇨ Please share what you know about SECI and eTM in the Telecoms sector.

   

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