Agenda Setting at the Water Cooler

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Agenda Setting at the Water Cooler
Wilf Marshall, CxO / Board, United Kingdom, Member
During change and organizational development projects I use agenda setting within informal interpersonal exchanges e.g. 'the water cooler conversations', as a vehicle for influencing corporate culture.
In these situations I treat culture as a portfolio of tacit behavioural protocols which are themselves subject to change and adaptation through 'casual consensus'.
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Agenda Setting
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