Human Relations Movement and Scientific Management

Hawthorne Effect
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Marten van der Zee
Analyst, Netherlands

Human Relations Movement and Scientific Management

The Hawthorne Experiments were the very first beginning of the human relations movement. The HR movement came up at the time when the scientific management of Frederic Taylor was the standard. People thought this was a very rational way of work in an organisation.
Elton Mayo had set a standard of how to deal with employees in business but in 1950-1955 people started to realise that working in organisations was beginning to look more like a club of friends having fun in stead of work as it should be. Warren G. Bennis said: 'The approach of Taylor is an organisation without people and the HR-movement is more like groups of people without organisation'.
The first person who tried to join the two theories was Rensis Likert. He focused on the organisation structure and the communication, introducing the linking pin-structure. In this model the employees are divided in groups and the leader of the group is also a member of a higher group. He leads the group but also ensures proper communication to the higher group.

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