Managing by Exception: How to Behave as a Leader

Management by Exception
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Canin
Manager, France

Managing by Exception: How to Behave as a Leader

Reading this forum, my first reaction is to make a link with another topic which is very important for me: how to behave as a leader and not only as a manager?
I observe too often that top managers spend too much time managing the problems their teams are capable to solve and are not enough focused on leading: analyse, share a vision, define targets...

  Jagdish B Acharya
Consultant, India
 

Leading is Open-loop Control and Managing is Close-loop Control

In any management situation there are always two aspects.
One concerns about what to aim or achieve and the other concerns about how to achieve it. This first aspect and a very important one is what leaders do.
The second aspect of really delivering the vision by right execution involves checking results, making course correction and finally achieving what leaders set out as worthy of achieving. This is closed loop control which in common parlance is taken as management.
When leaders aim very high, the expected open-loop gain is high and organization may become unstable. On the other hand close-loop control systems are stable because of negative feedback and continuous control.

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