Facilitating the Team to Take Ownership of Process to Deal with Resistance to Change is Problematic
Abdourahmane DIOP, Member
Facilitating the team to take ownership of process" is a formula which is very difficult to give a concrete meaning. In fact, resistance to change, rather than refusing newer responsibilities, means uncertainty about the future? Considering that, the best way to deal with the matter is to share information and collect any opinions that appear in opposition
of the change project. Those are important inputs that are to be taken into account to conceive the messages which will bring clearness and serenity to all shareholders. Very often, resistance to change is merely due to lack of information or frustration due to non-association in the process of decision making.