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Kotter's Dual Operating System
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Gary Wong
Consultant, Canada

Kotter's Dual Operating System

John Kotter in his book Accelerate proposes a dual operating system: the hierarchy to take care of business and the network to respond quickly to change and opportunities. Both operating systems work side-by-side and are necessary to sustain the business. This is not a question of "either/or" but "both/and".

The 8-step linear process continues to be used by the hierarchy to manage 'normal' change processes. The network provides what Charles Handy calls in his Sigmoid Curve model second-curve thinking. The 8 accelerators are used to valuate the Big Opportunity and bring it to the hierarchy where it can be implemented to improve the bottom line.

You can watch how Kotter explains the origins of the Dual Operating System concept in this YouTube video.
 
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Jaap de Jonge
Editor, Netherlands
 

The Dual Operating System of Kotter

A traditional management hierarchy is optimized for execution, delivery and efficiency but it is not... Sign up

 

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Summary
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topic Kotter's New 8 Accelerators for Strategic Change
topic Emotions During Organizational Change: the Change Curve
topic Why do so Many Change Processes Fail?
🔥 The Roles of Managers in Organizational Change (Carnall)
topic How to Establish a Sense of Urgency (Kotter)? Ideas
topic Neglecting the Change Phases
topic Disadvantages of the Kotter Change Theory
topic How to Consolidate and Keep Moving (Kotter)? Ideas
topic How to Create a Coalition (Kotter)? Ideas
topic How to Develop a Clear Vision (Kotter)? Ideas
topic How to Share / Communicate the Vision (Kotter)? Ideas
👀Kotter's Dual Operating System
topic How to Anchor the Change (Kotter)? Ideas
topic How is the Change Presented and Communicated?
topic How to Clear Obstacles (Kotter)? Ideas
topic How to Secure Short-term Wins (Kotter)? Ideas
topic The Roles of Top and Middle Management in Change
topic Add Unlearning to Kotter's Change Phase Model
topic How to Structure Large Scale Change Efforts
topic Using Kotter After Cameron and Quinn's Competing Values Framework
topic Kotter Change Steps for Political Change
topic Our Iceberg is Melting
topic Organizational Change: Why Establish a Sense of Urgency First?
topic Kotter Change Model in Public Sector
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More on Change Phases:
Summary
Discussion Topics
topic Kotter's New 8 Accelerators for Strategic Change
topic Emotions During Organizational Change: the Change Curve
topic Why do so Many Change Processes Fail?
🔥 The Roles of Managers in Organizational Change (Carnall)
topic How to Establish a Sense of Urgency (Kotter)? Ideas
topic Neglecting the Change Phases
topic Disadvantages of the Kotter Change Theory
topic How to Consolidate and Keep Moving (Kotter)? Ideas
topic How to Create a Coalition (Kotter)? Ideas
topic How to Develop a Clear Vision (Kotter)? Ideas
topic How to Share / Communicate the Vision (Kotter)? Ideas
👀Kotter's Dual Operating System
topic How to Anchor the Change (Kotter)? Ideas
topic How is the Change Presented and Communicated?
topic How to Clear Obstacles (Kotter)? Ideas
topic How to Secure Short-term Wins (Kotter)? Ideas
topic The Roles of Top and Middle Management in Change
topic Add Unlearning to Kotter's Change Phase Model
topic How to Structure Large Scale Change Efforts
topic Using Kotter After Cameron and Quinn's Competing Values Framework
topic Kotter Change Steps for Political Change
topic Our Iceberg is Melting
topic Organizational Change: Why Establish a Sense of Urgency First?
topic Kotter Change Model in Public Sector
Special Interest Group

SIG Leader

Do you know a lot about Change Phases? Become our SIG Leader
Knowledge Center

Change Phases
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