Example FMCG and B2B business

Customer Satisfaction
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Customer Satisfaction > Best Practices

Manwel
Who can give an example of these 3 factors in the FMCG and B2B business. What are the basic factors, the excitement and the performance factors...? Thank you (...) Read more? Sign up for free

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  Frederick Hamnett, Business Consultant, Italy
 

Generic Customer Satisfaction Factors Don't Exist

Each specific context has its own specific factors. You can't generalise.
If you are studing a given market, you have to ask the answer to the market.

  esraa, Business School Marketer, Egypt
 

B2B Marketplace

Toggar was established in 2014 in Germany, It's a global e-commerce web portal for both small and well-established businesses in all trading industries.
"Toggar" means "Traders" in Arabic, targeting business-to-business marketplace, aiming to overcome the current challenges of cross-border trade, to give support to merchandise traders worldwide and to facilitate expanding their businesses and products through the overseas markets.
So, whether you are based in Europe or in the Middle East, Toggar provide you with all the means and the space to buy and sell your products anywhere all over the world. Added to that, Toggar connect overseas traders together, and promote domestic trade within the Middle East and Europe as well.
In addition to that, Toggar open the channels of communication between all wholesalers across the Middle East and Europe, stimulating trade between thousands of wholesalers daily.

 
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Risks associated with Excitement Factor
Using Kano Model for Strategic Planning
Customer Emotions and Actions
Other Attributes of Features of a Product or Service
Customer Satisfaction as Research Driver
Research Software Development Industry?
Special Interest Group Leader

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