Dynamic Changes in Customer Expectations


 
Customer Satisfaction Model > Forum Log in

Dynamic Changes in Customer Expectations
K V S Madhava Rao, Financial Consultant, India

Customers' expectations change rapidly and vary with demographic sets. How can any delivery mechanism of products and services meet the altered level of expectation at the time and point of delivery? Since the customer believes firmly that the service provider shall cater to all his expectations, be they explicit or implicit?
 

 















 

  Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  


Special Interest Group Leader

You here


More on Customer Satisfaction Model
Summary
Forum
Best Practices

Expert Tips

Resources

About 12manage | Advertising | Link to us | Privacy | Terms of Service
Copyright 2017 12manage - The Executive Fast Track. V14.1 - Last updated: 24-9-2017. All names tm by their owners.