Customer Satisfaction and Competitive Advantage

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Customer Satisfaction > Forum > Customer Satisfaction and Competitive Advantage

Customer Satisfaction and Competitive Advantage
nhongonhema, Accountant, Zimbabwe, Member
What is the role of customer satisfaction in gaining a competitive advantage?
 

 
Customer Satisfaction and Competitive Advantage
lenworth grandison, Jamaica, Member
Customer satisfaction is what every organization aspires to achieve, it keeps the customer coming back, this in itself usually transcends to a loyal customer, when the customer needs a product from that particular product class your product readily comes to mind, so the customer goes out and makes the purchase, hence success for the organization.
 

 
Importance of Not-Satisfying the Customer
Cengiz Pak, Strategy Consultant, Turkey, Member
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Customer Satisfaction and Competitive Advantage
Eugene, Manager, South Africa, Member
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Be Careful with Assuming Competitive Advantage Because of Customer Satisfaction...
John Gbadebo, Accountant, Nigeria, Member
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Understanding the Escalator
Clive Turner, Manager, United Kingdom, Member
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