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How to Design a Generic Model Serving Unique Customers?
Dharmesh
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As far as I know, every customer is different. How can we design a model which has a more generic approach irrespective of demographic and geographic differences? (...) Read more? Sign up for free
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Model for Strategy and Differences for Tactics
Jagdish B Acharya, Consultant, India, Member
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As customers are different, so should be solutions. However models help in formulating strategies which will maximise gains. For certain categories of customers one can consider to make product variants.
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General Approach to Customer Satisfaction
Frederick Hamnett, Business Consultant, Italy, Member
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... Just by asking to the customer how important is "that" indicator and selecting the more significative indicator for that given demographic/geographic area.
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Different Customers But Omogenius Processes to Monitor
Frederick Hamnett, Business Consultant, Italy, Member
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The first step is to monitor the processes; the second is to understand "who answers what". Now it depends how well you know your clients.
If you are in a B2B sector, it's easer to realize "who" in terms of segments.
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