X
Why register?
Welcome to the world's #1 website about management.
- Discover 1000s of knowledge centers.
- Learn from colleagues and experts.
- Share best practices with 1,000,000 members.
- Accelerate your management career.
- 100% free.
|
How to Design a Generic Model Serving Unique Customers?
Dharmesh, India
As far as I know, every customer is different. How can we design a model which has a more generic approach irrespective of demographic and geographic differences?
|
|
| |
|
Model for Strategy and Differences for TacticsJagdish B Acharya, Consultant, India As customers are different, so should be solutions. However models help in formulating strategies which will maximise gains. For certain categories of customers one can consider to make product variants. |
|
| |
|
General Approach to Customer SatisfactionFrederick Hamnett, Business Consultant, Italy ... Just by asking to the customer how important is "that" indicator and selecting the more significative indicator for that given demographic/geographic area. |
|
| |
|
Different Customers But Omogenius Processes to MonitorFrederick Hamnett, Business Consultant, Italy The first step is to monitor the processes; the second is to understand "who answers what". Now it depends how well you know your clients.
If you are in a B2B sector, it's easer to realize "who" in terms of segments. |
|
| |
|
Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.
|
|
|
|
|
Special Interest Group Leader
|
|
|
More on Customer Satisfaction Model
|
|
|
|
|
|
|
|
