Implementing Liker's 4 Ps
Eric Schmitz, Other, Belgium
First of all, unqualified labor is not the same as brainless labor
. In general, unqualified labor means that:
1. There probably is a huge amount of not-used resources. So great results are possible with Lean!
2. Secondly, it means that a long-term program is needed. The world will not change overnight. And the resources of the unqualified labor force cannot be transformed in a short term.
Practically there is a need for:
A. Top down mission and vision of the business in a lean way (That is the first P - Philosophy - in the Liker diagram)
B. Start with standardized work. This is normally effective if working with unqualified labor force. It will also increase the efficiency of the supporting departments. (That is the second P - Process - in Liker's 4 Ps.)
C. Start with a 5 S program with the correct intentions and objectives. (That is the third P - People and Partners - of Liker.)
D. Start with Gemba for all white collars. Start with continuous improvement based on the standardized work and the 5S. (That is the fourth P - Problem solving - of Liker's pyramid).