Using the Ishikawa Diagram in the Public Sector

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Jaclyn Magrin
Malta

Using the Ishikawa Diagram in the Public Sector

🔥NEW What are the advantages to using a cause and effect diagram in the public sector rather than in the private sector? My tutor puts this question to me. For me, I think it's useful for both albeit literature shows that complex situations make it harder to use it. Any other reasons why you wouldn't use it in the private sector please?

  Jaap de Jonge
Editor, Netherlands
 

Ishikawa Diagram in the Public Sector

I think you are thinking in the right direction already. There is no special reason why you couldn't use a cause and effect diagram in any sector.
But indeed in the public sector there are often many interests and stakeholders involved, etc.
These things tend to make situations complex. And Ishikawa diagrams are not well suited for extremely complex problems, where many causes and many problems are interrelated or where there are many feedback effects between causes and problems. You could still use it, but the diagram would guide your thinking in the wrong direction, making you think that a problem is composed of a limited number of causes, which are in turn also composed of sub causes. While the reality is different.

  Jaclyn Magrin
Malta
 

Ishikawa Public versus Private

I agree - however I'm struggling because how the q (...)

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