Cause and Effect Diagram: Next Steps

Cause and Effect Diagram (Fishbone Diagram) - Ishikawa > Forum Log in

Cause and Effect Diagram: Next Steps
Jayanta Chakrabarti, Member
It is well known that C&E analysis is a good tool for trouble shooting. My point is there can be many causes while drawing the C&E diagram. Once the diagram is complete how can one go to the root cause? Some people say the Pareto principle should be used to arrive at the root cause.
But even then, only arriving at the root cause and suggesting a corrective action is not good enough. It should be coupled with a responsibility matrix and an action plan. Then I guess the loop is completed. Once this is completed the post implementation review of the corrective action is to be done to see the effective functioning if the system and then synergize across the organisation. I think this should be the total approach....

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