Supply Chain Mapping
Anand Brambha, Business Consultant, South Africa, Premium Member
As it is SCM is complex so my advice is not to make your Investigation too technical but to keep it simple.
You basically will have to do do an RA of all activities as documented in the SOPs.
Check on these processes against what is actually happening on the ground. Check too if the SOPs are relevant, I can tell you that people just do their own thing and management is often not aware of it.
Guys on the floor know their stuff and this is where the knowledge lies. They may solve some of the challenges because you are an external party. They have their view on management and usually this is a very poor one.
Now the next thing you have to do is plot all the info into a KES (Key Event Schedule). What is the Activity, What’s wrong, Possible Solution, Who will be held responsible for plugging the gap, By when (this must come from the individual so you can hold them accountable to their own commitment) At what cost, Traffic light (status) Now monitor.
Option 2, Use an RA template.