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What is Service Management?
vishnu kumar, Student (MBA), India, Member
What is service management? What is the role of technology in service management?
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What is Service Management?
Mats Johnsson, Universitetslektor, Sweden, Member Service has a very important role in the supply chain or the logistic system. Service management is about how to manage the logistics element so it also results in service for internal or external customers.
It is important to include this aspect when you design or redesign a supply chain.
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