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What is Strategic Quality Planning?
Gay Calimbas, United States, Member
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I am a student researching about strategic quality planning. How do we develop a strategic quality plan? What are the processes involved? What are the considerations in making such a plan? Thanks for your input... (...) Read more? Sign up for free
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Elements of Strategic Quality Plan
Elaine C. Bishop, Business Consultant, United States, Member
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ROI: of strategic quality
Goal: organizational adaptation
Measurements:
(1) 5-year financial & industry ratio analysis
(1) Profitability performance gap
(2) Customer indicated performance gap
(3) Review: customer-indicated performance indicators
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Strategic Quality Plan
cisca, Project Manager, Nigeria, Member
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Gay, before you can develop a strategy quality plan, first know the mission and vision of an organisation as well as its objectives.
The next step is how will you achieve what is stated as the objectives.
- Carry out a market research on what the customer wants are
- Do a SWOT analysis, find out what the strength, weakness, opportunities and threats of the organisation are
- Benchmark the organisation with a similar company and find out the merits they have over the later company.
The data collected will help in developing a strategic quality plan towards identifying, meeting and exceeding customers requirements.
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