Measuring the CUSTOMER Outcome of a Project

Program and Project Management


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Saudia Mohamed

Measuring the CUSTOMER Outcome of a Project

The following questions are intended to measure customer outcome of projects.
- When are projects successfully managed and completed?
- Is there a demand for facilitating customer projects to success?
- Which requirements do customers have with regard to success factors for managing a project portfolio more effectively?
- Are time, money and quality the only (measurable) results that the customer aims for?
Your answers from a customerís perspective is much appreciated.

  Peninah Mumbua

Measuring a Project's CUSTOMER Outcome

Successfully managed and completed projects have a presence in the community which the customer or the community members can tell of through participatory evaluations which involve the community or the customer.
Such projects should take into consideration the input of the customer.

  Earl G. Rowe

Measuring the Customer Outcome of Projects

The traditional measure of a project's successful (...)

  Ade Alao
CxO / Board, United Kingdom

The Perception of the Customer of the Outcome of a Project

@Earl G. Rowe: For the organisation, a successful (...)

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Program and Project Management

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