Measuring the CUSTOMER Outcome of a Project
The following questions are intended to measure customer outcome of projects.
- When are projects successfully managed and completed?
- Is there a demand for facilitating customer projects to success?
- Which requirements do customers have with regard to success factors for managing a project portfolio more effectively?
- Are time, money and quality the only (measurable) results that the customer aims for?
Your answers from a customerís perspective is much appreciated.