Project Quality Management System
Mark, in the company I work for I have developed a project quality management system consisting of several 'team plans'. Our project are managed under Prince2.
The aim is that the plans are modified by the relevant project engineer/manager to meet the project needs, reflecting the demands specific to the contract.
When these have been approved by the project board and client, the activities are carried out and checked/audited by the QA manager.
Changes, improvements etc are recorded in the audit report and lead to lessons learnt (we have a database for this).
Audit results are reported to the board, Prince2 calls this project assurance.
The plans include: project management, contract management, financial management and control, risk, human resources, planning and scheduling, documentation, interfacing, authority management, quality control and CE.