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What is More Important in Marketing? Sales Volume or After Sales Service?
bhanupratapsingh, Student (MBA), India, Member
I think after sales service is more important in marketing than initial sales volume. So then why are marketing people always given the pressure of reaching sales targets?
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No Sales versus Customer Service
Praveen Kumar, Business Consultant, India, Member In my view both are equally important. We can't afford to ignore either of the two. In fact we should strive towards extending good customer service and make it into a USP of a company.
Taking this forward, we should focus on the selling cycle and ensure consistent target achievement.
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