Knowledge Capturing Process and Methods
Who can share a more detailed documentation on the knowledge capture process and methods?
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Hassaan Khalid, Pakistan
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Knowledge Capturing
Einstein one said "knowledge is experience. Everything else is simply information". Knowledge is basically the know-how you pick up over the years. There is no one way to capture it.
- Communities of Practice work well as they did for Siemens I believe. Other than that,
- Expert directories, and
- Encouraging your employees to share knowledge, and
- Giving them incentives
may help. But you can not really capture knowledge in any way.
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