Knowledge Capturing Process and Methods

Knowledge and Intangibles Management


Best Practices
Management Consultant, United Arab Emirates

Knowledge Capturing Process and Methods

Who can share a more detailed documentation on the knowledge capture process and methods?


Hassaan Khalid, Pakistan

Knowledge Capturing

Einstein one said "knowledge is experience. Everything else is simply information". Knowledge is basically the know-how you pick up over the years. There is no one way to capture it.
- Communities of Practice work well as they did for Siemens I believe. Other than that,
- Expert directories, and
- Encouraging your employees to share knowledge, and
- Giving them incentives
may help. But you can not really capture knowledge in any way.

C. A. Dickey
United States

Knowledge Receptor

Knowledge that is not shared becomes stagnant.
Even when knowledge is shared, it must find a receptor in which it can be collected.
The capacity to receive increases with wisdom.

Elizabeth Coleman
Innovation Consultant, New Zealand

Knowledge Centered Service (KCS) Methodology

The methodology of Knowledge Centered Service (KCS) has a double loop process that includes knowledg... Sign up

Lloyd Lawrence
Manager, Australia

Knowledge Capture Process Challenges

I'm sure you all agree, it is challenging to define a specific process for any part of the knowledge... Sign up

Lloyd Lawrence
Manager, Australia

Stagnant Knowledge versus Emergent Knowledge

@C. A. Dickey: Good point you raised about stagnant knowledge. In a lot of cases (but not all) stagn... Sign up


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Knowledge and Intangibles Management

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