Firms do not only compete to sell their product, but also to acquire the best resources/inputs. One of these resources is the acquisition of skilled labour.
Labour is a resource that has the capacity to make a difference in any organisation. On the other hand, its mobility also makes it possible that companies lose their competitive advantage to competitors very easily and of course also death, retirement and other factors are beyond human control.
Because of the above it is unquestionably important to capture knowledge, so that skill and knowledge are retained and transferred to successors.
However, it is difficult to capture knowledge in the brain of an employee because he may not even realize he has such knowledge, let alone be able to transfer it to another person.
What is then, a good methodical way to capture knowledge for companies and not to lose the resources they developed to competitors?
In my view, the 1. importance of capturing knowledge has to be decided on before fi (...) Read more? Sign up for free