Poor Knowledge Management in the Public Sector

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Knowledge and Intangibles Management > Best Practices > Poor Knowledge Management in the Public Sector

Poor Knowledge Management in the Public Sector
Edwin Acheampong, Student (University), Ghana, Member
Retirees in our public sector ministries, departments and agencies are a typical example of "knowledge walking out of the door" due to the absence of any systematic way of capturing, storing and transmitting the knowledge they have acquired over the years from their engagements in public service.
Governments must wake up!
I realise that knowledge management may be said to be largely a private sector concept or organisational strategy. After all, it is a private business that must make sure it survives the ever changing competitive market terrain. But I think a forward-looking and proactive government department or agency needs to manage its knowledge resources to ensure efficiency and good return on investments made in intellectual capital. I am however wondering how the public sector can be motivated to buy into knowledge management, at least to make a start.
 

 
Knowledge Management in the Public Sector
Dilip Khanal, CEO, Nepal, Member
Managing knowledge is possible if there is strong will. A retired government official in my country was overwhelmed when a high official invited her for her opinion on a crucial issue. The key word is benefit.
In business and in government 'benefit' could be perceived differently. Creating an environment where retirees voluntarily share their knowledge is difficult, but not impossible.
How about a social net for retirees. This promotes a sharing culture and the government may benefit from the knowledge for which the investment was done.
And believe me, it does not have to be superficial. But, one has to work consistently to make this happen.
 

 
Knowledge Management in the Public Sector
Lawrence Gqesha, Analyst, South Africa, Member
Who has a success story or failures in implementation of knowledge management in the public sector?
What has the public sector gained through knowledge management or what shortcomings did knowledge management practitioners or researchers observed in the public sector? Thanks for sharing your experience here...
 

 
Knowledge Management in Public Sector
anisha-noussa
In my opinion, there are various existing discrepances in our public sector. Retiring people must step back as they have been performing routine tasks. Today the public sector needs knowledge workers who can take the new millenium challenges which are ever growing.
A platform for sharing experiences and opinions can be launched to give them the opportunity to express their views.
 

 
Knowledge Sharing Beyond Hierarchy
Dilip Khanal, CEO, Nepal, Member
In public sector, the hierarchy prevents a knowledge sharing environment. To share knowledge, one requires an environment where sharing of knowledge is free from pain. One way to promote sharing knowledge might be rewarding useful opinion and publicizing. It can be effectively done through social sort of network like FB and Twitter.
 

 
Knowledge Management in Public Sector
Ramalingam K S, Management Consultant, India, Member
Knowledge management in the Indian public sectors is so rare. All are only people management, files management and SCM. There is no need to use 'knowledge' in its real sense of the word. It's a pity that these retirees are only called upon to advice Indian public sectors. Only the links or leverage works here in India. India's strength has not grown because it has neither upgraded its rducation systems nor its administrative / business management systems.
 

     
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