Poor Knowledge Management in the Public Sector
Retirees in our public sector ministries, departments and agencies are a typical example of "knowledge walking out of the door" due to the absence of any systematic way of capturing, storing and transmitting the knowledge they have acquired over the years from their engagements in public service.
Governments must wake up!
I realise that knowledge management may be said to be largely a private sector concept or organisational strategy. After all, it is a private business that must make sure it survives the ever changing competitive market terrain. But I think a forward-looking and proactive government department or agency needs to manage its knowledge resources to ensure efficiency and good return on investments made in intellectual capital. I am however wondering how the public sector can be motivated to buy into knowledge management, at least to make a start.