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Methods to Create Task Descriptions
Mario Plantin
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Hi! I search a method or a step of analysis to create descriptions of tasks. Can you help me?
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LOTS
Anders Nystrom
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There is a method called LOTS in Sweden, it is used when defining a business plan, but can also be used as method to define a task:
- Purpose
- Critical Success factors
- Goal
- Actitivity - what to do
- Roles and responsible
- Follow up and reporting
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Task Description
Izabela Waglay
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In addition to the items listed by Aners referred to as LOTS, the task should also include the influencing factors such as policies or regulatory requirements, inputs (information or physical objects such as money or equipment, task triggers (e.g. customer walking in to the store), tools available (e.g. customer profile data display), measurements; required skills and behaviors.
In summary, the task is a discrete step in the process, so all the elements that are required to define the process step apply to the task description.
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