Ideas for Improving HR Service Delivery

      
			              Best Practices
			            
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		            		David Wilson
Manager, Canada
			            
Ideas for Improving HR Service Delivery
Related LearningHuman Resource Management Roles
Steps in Developing HRM Strategy
HR Challenges in the 21st Century
Many organizations are looking for innovative and creative ideas. Including in HR.

If you were advising your HR Department on new approaches to HR Services and Programs, what would you suggest?

- Would you outsource by eliminating transactional functions?

- Would you transfer responsibilities to recruit and reward to clients?

- Is the use of a policy framework enough to manage services performed by clients, while still protecting people?

Hope the members have some good ideas. Thanks.
				      
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										              5

						            	Sergio Candia Contreras
Teacher, Chile
												
				                Defining Human Resources Policies | Definiendo Políticas de Recursos Humanos

													1. Proper attention to the customer and knowledge about the features and quality of the product / se... Sign up
				              
										              2

						            	K.Narayana Moorthy
HR Consultant, India
												
				                New Approaches to HR Services

													HR is an integral part of any business. It engulfs both Transactional and Strategic functions. A bus... Sign up
				              
										              2

						            	Belay Gezahegn
Director, Ethiopia
												
				                Strategic Human Resource Management Ideas

													The idea of making the HR department a business partner is the strategic direction of the day. HR ma... Sign up
				              
										              1

						            	Dr. Alan Williams
Professor, Thailand
												
				                HR Delivery: Outsourcing, Recruitment, Employee Respect

													As a consultant, in HR outsourcing I've seen many examples of:
- Poor delivery, lack of focus, slow... Sign up
				              
										              1

						            	Suku Mathews
Analyst, India
												
				                Suggestions for Improvement of HR Practices

													I have two suggestions for the HR Department:
1. Outsource HR: In doing so, the HR department can g... Sign up
				              
										              3

						            	Bill Boynton
Teacher, United States
												
				                Learn to Listen with the Intent to Understand

													I have been retired from working for a Fortune 100 company for over 20 years, and from all my experi... Sign up
				              
										              2

						            	Bibi Mussarat
Student (University), Afghanistan
												
				                More Frequent Performance Appraisals

													My suggestion is that most of the companies do a performance appraisal of their staff only once per ... Sign up
				              
										              2

						            	K.Narayana Moorthy
HR Consultant, India
												
				                Performance Appraisal-HRD

													@Bibi Mussarat, Salams, I agree an employee doing something wrong for months - unnoticed by managers... Sign up
				              
										              1

						            	Dr. Alan Williams
Professor, Thailand
												
				                Annual Performance Appraisal not Acceptable

													In other words the manager / supervisor allows poor performance / unacceptable behaviors until the a... Sign up
				              
										              2

						            	Adeyinka Oluwaseun
Student (University), Nigeria
												
				                Engage in HR Strategy and Research

													The HR department should not be outsourced so as to ensure continuous Human Resources motivation and... Sign up
				              
										              2

						            	Ramakrishnan
Consultant, India
												
				                Outsourcing and Employee Development

													Transactional activities can be outsourced, provided there is no compromise in strategic interest, i... Sign up
				              
										              1

						            	b.shankar
Management Consultant
												
				                New Approaches to HR Services

													I fully agree with the alignment of transactional and structural functions. But if the intention is ... Sign up
				              
										              2

						            	Suku Mathews
Analyst, India
												
				                Recommendations Towards HR Outsourcing

													I am supportive of outsourcing transactional HR activities. But be aware that outsourcing HR activit... Sign up
				              
										              2

						            	jorge anibal hoyos hoyos
Manager, Colombia
												
				                New HR Focus for a New Generation

													I think (and already applied it) we need to instill a Value Creation Culture everybody must focus wh... Sign up
				              
										              0

						            	Dr. Alan Williams
Professor, Thailand
												
				                New HR Focus for a New Generation

													@jorge anibal hoyos hoyos: Sorry but I can't see how this works. Where's the accountability system a... Sign up
				              
										              1

						            	Hamad Al Sadd Al Ali
Student (MBA), United Arab Emirates
												
				                What is meant with Policy Framework?

													@David Wilson, with my respect... Could you shed light on the last question? The policy framework an... Sign up
				              
										              3

						            	Dr. Alan Williams
Professor, Thailand
												
				                Policy Framework and Securing People

													I was reacting to a 'concept'; which I find to be just warm words.
In reality any CEO / HR manager ... Sign up
				              
										              1

						            	Sergio Candia Contreras
Teacher, Chile
												
				                Services Policy and Respect for Persons

													@Hamad Al Sadd Al Ali: There are organizational managers who think a general policy framework provid... Sign up
				              
										              2

						            	K.Narayana Moorthy
HR Consultant, India
												
				                Policy Frameworks for Securing Talented People

													Key principles for making a HR policy framework for securing talented people are: integrity, diversi... Sign up
				              
										              0

						            	b.shankar
Management Consultant
												
				                Policy Framework and Securing People

													Dear Hamid, I see this subject in the light of integration of organization and personal goals. By wh... Sign up
				              
										              3

						            	David Wilson
Manager, Canada
												
				                What is a HR Policy Framework?

													Hi @Hamad Al Sadd Al Ali: A HR policy framework is a defined set of policies and practices used to d... Sign up
				              
										              0

						            	jorge anibal hoyos hoyos
Manager, Colombia
												
				                What a Value Creation Culture Means

													@Dr. Alan Williams: The failures that leads always up to the back in for costs, not to bear in mind ... Sign up
				              
										              1

						            	Hamad Al Sadd Al Ali
Student (MBA), United Arab Emirates
												
				                Meaning of a Policy Framework

													Dear Mr. David Wilson, a policy framework is a set of policies. Now it is more clear. So these defin... Sign up
				              
										              1

						            	David Wilson
Manager, Canada
												
				                The Clients of a Policy Framework are Staff

													Hi Hamad Al Sadd Al Ali: Yes, clients are staff in other departments.
Remember, a Policy Manual and... Sign up
				              
										              2

						            	Dr. Alan Williams
Professor, Thailand
												
				                Exceeding Policy Statement / Service Agreement as the Norm

													I've worked with many major corporations across all of Asia who have such processes and in most case... Sign up
				              
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