Organizational conflict is the conflict that occurs between the goals of two different groups while working within the organization, so the behaviors of any group toward its goal obstructs and thwarts the goals of the other. Although the word conflict within the organization has a negative impact when hearing it, good conflict management leads to improving the effectiveness of the organization. So the conflict within an organization is considered as a double-edged sword, either it leads to constructive and valuable changes in the interest of the organization, or it leads to devastating consequences. From here comes the importance of knowing the stages of the conflict developing, so that the managers can draw an effective strategic plan for managing it in a manner that reflects positively on the organization.
One of the most important models describing the chain of conflict evolution within an organization is Pondy's conflict episode model. What are the stages of this model?
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