Can Change be in the DNA of an Organization?
Can change become part of the nature (DNA) of the organization or it is a tool the organization should use to interact with the external environment?
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David Wilson
Manager, Canada
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Change as DNA
Good question. I think IF it becomes part of the DNA (i.e. culture), change becomes a positive and not a negative (i.e. 3M, IBM, Apple, Google, etc.). People should look at change as a good idea and always seek to find improvements through innovation and problem solving (see The Toyota Way, Liker, 2004). You need the right long-term thinking (i.e. philosophy), process (with quality improvements - Deming PDSA), people and partners (i.e. respect, challenge and grow them - see The Leadership Challenge, Kouzes and Posner, 2007, 4th ed.), and problem solving (i.e. continuous improvement and learning - see Five Disciplines, Senge, 1990). However, you cannot ignore the change process and you need to find the tools (see Leading Change, Kotter, 1996) that will support the process.
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