Factors Influencing Complaint Behaviour in Hospitality Industry


 
Hospitality Management > Forum

Factors Influencing Complaint Behaviour in Hospitality Industry
Yeshna Ramchurn, Student (University), Member
I'm a student doing my dissertation on complaint behaviour in hotels. Can anyone please help me and suggest factors that are making customers complaint in hotels nowadays. Thank you in advance......Sign up
 

 
Complaints in Hospitality Industry
Kefalas Soteris, Professor, Cyprus, Premium Member
Modes for Complaints in the Hospitality Industry
It is imperative for service organizations and its personnel to be conversant with the diverse m...Sign up
 

   

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