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Using the Value Profit Chain with the Balanced Scorecard

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Value Profit Chain
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kwapong
Manager, Ghana

Using the Value Profit Chain with the Balanced Scorecard

The model can be used alongside the Balanced Scorecard model to ensure better organizational alignment and performance management. There are clear parallels between customer satisfaction and the customer and financial perspectives of the Balanced Scorecard.
Similarly, employee satisfaction can be related to internal and the learning and growth perspectives and together, they can influence financial performance and investor confidence.
 
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Combining Balanced Scorecard with Value Profit Chain

I am also interested in more information about how these 2 tools (BSC and VPC) can be combined. What would be the benefit of doing that beyond using just one of the two?

 

More on Value Profit Chain:
Summary
Discussion Topics
topic Organizational Change Based on Values
🔥 Service-Profit Chain
topic Applying the Value Chain Concept to Marketing Information System
topic Service-Profit Chain
topic The Effect of Problems with Distribution Channel Strategy on Customer Value
👀Using the Value Profit Chain with the Balanced Scorecard
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More on Value Profit Chain:
Summary
Discussion Topics
topic Organizational Change Based on Values
🔥 Service-Profit Chain
topic Applying the Value Chain Concept to Marketing Information System
topic Service-Profit Chain
topic The Effect of Problems with Distribution Channel Strategy on Customer Value
👀Using the Value Profit Chain with the Balanced Scorecard
Special Interest Group

SIG Leader

Do you know a lot about Value Profit Chain? Become our SIG Leader

Knowledge Center

Value Profit Chain
Knowledge Center



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