I believe that the two most important words in any language are without a doubt “thank you”, whether we are in the business or social environment. And yet, they are often just not used, or not said often enough.
Most people go to work everyday aiming to give their best and in return receive payment in the form of a salary. But research shows that there are two things people want more than money, and that is recognition and praise.
They want to be acknowledged for their efforts – and if one studies volunteer groups, one can see that recognition and a thank you is what drives them forward to give of themselves and their time.
Fostering a culture of gratitude is definitely a game changer for a sustainably better performance. It is so easy for a manager to say it verbally, but has an even greater impact when an employee who has been working really hard on a new project for example, receives a handwritten note.
Why is it then that so many companies do not foster such culture – o (...) Read more? Sign up for free