Civility and Respect towards Employees


 
Two Factor Theory > Forum

Civility and Respect towards Employees
Jaap de Jonge, CEO, Netherlands, Editor
Research on Civility by Christine Porath revealed that the 20,000 respondents (employees from all over the world) ranked "respect" as the most important leadership behavior.
However these same 20,000 respondents also report disrespectful and uncivil behavior is increasing each year!
Porath's quite current book in these times of President Trump shows what incivility is costing organizations in an entertaining mix of statistical data and anecdotal evidence about the cost and reward to incivil and civil behavior. While some of the civility strategies discussed in the book could be considered somewhat basic (Say please and thank you, Don't interrupt, Share credit, Ask questions rather than barking orders), a surprising amount of leaders, managers, and organizations don't always practice them 😉.

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Respect in Organizations
KOEHL Maryse, Professor, France, Member
Interesting this approach of owed respect and earned respect in managing. Respect is a base of the relational competence theory. Earned respect is in ...Sign up
 

 
Owed Respect in Recogntion of Potential
srinivas, Lecturer, India, Member
If one recognizes the potential of each employee (in terms of inherent capacity to grow etc.), then respect is given naturally....Sign up
 

 
Don't we Expect This Universally?
Ivan Kohlinsky, Management Consultant, United Kingdom, Member
Isn't it that the respect that we should give and show (and really expect in return) in every aspect of life should be carried over into our working e...Sign up
 

 
What Causes the Lack of Civility/Respect?
Steven Cooke
As noted in the examples for each type, a general lack of civility and respect in any form is an indication of poor management. Respect is part-and-pa...Sign up
 

 
Civility and Respect Towards Employees
Graham Williams, Management Consultant, South Africa, Member
A bit of a chicken and egg problem; is civility and respect a manifestation of values or does the practice of civility and respect lead to reinforceme...Sign up
 

 
Respect in Times of Radical Change
Riphagen, Financial Consultant, Netherlands, Member
What if one wants to increase the performance of a business and if a small or incremental increase in performance is not what the businesses or circum...Sign up
 

 
Owed Respect versus Earned Respect
Emmanuel Rasesia, Teacher, Botswana, Member
Thanks for providing the distinction between the two (owed versus earned respect).
I have always been worried by exclusion of owed respect. Manag...Sign up
 

 
Respect Towards Employees is not a Means to an End
Graham Williams, Management Consultant, South Africa, Member
I believe that respect comes from the inside out - and is not a tool to be used to influence performance. The latter may result, but respect is not...Sign up
 

 
The Importance of Respect in Organizations and Society
Bernhard Keim, Business Consultant, Germany, Premium Member
If you want to be heard you must pay respect to others. Listening is the hallmark of an OPEN ORGANIZATION OR SOCIETY. Without listening (i.e., ...Sign up
 

 
Sincerity / Respect is not a Method
Steven Cooke
@Graham Williams: That's a VERY pertinent and important point in many "management" discussions! Respect is NOT a "t...Sign up
 

 
Is Respect Innate or Acquired?
Jaap de Jonge, CEO, Netherlands, Editor
@Steven Cooke: Thanks for your contribution to this topic. I agree for many people being civil or respectful toward...Sign up
 

 
Acquiring Respectability
Steven Cooke
@Jaap de Jonge: I agree that some people are unfortunately deficient in "respect" characteristics. If becoming a b...Sign up
 

 
Recognition Shows Respect
Maurice Hogarth, Consultant, United Kingdom, Member
How do we show respect towards and employee?
Through recognition. Recognition is based on consideration and caring and shown throug...Sign up
 

 
New Operating Norm
Bill Boynton, Teacher, United States, Member
I believe the value of respect is a critical component for self-realization, of becoming all that one envisions for themselves, self-respect.
How...Sign up
 

 
Respect is Earned not Owed
Maurice Hogarth, Consultant, United Kingdom, Member
Replace “respect” with “civility”; the messages are the same.
No-one is “owed” respect; it is not a right to be demanded. Of its nature, it is ea...Sign up
 

 
Civilization and Honor
Steven Cooke
@Maurice Hogarth: I agree that there is a necessary but subtle distinction between attitudes that are 'required' fo...Sign up
 

 
Civility and Respect Towards Employees
Graham Williams, Management Consultant, South Africa, Member
Here's an article I've written quite recently and I believe it is relevant to this discussion: Sign up
 

 
Respect Dissed
Maurice Hogarth, Consultant, United Kingdom, Member
@Steven Cooke: Yes. It seems also to be demonstrated by gang leaders who demand "respect" and punish/go to 'war' if...Sign up
 

   

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