Increasing Employee Motivation and Satisfaction with Job Titles

Two Factor Theory
Knowledge Center

 

Next Topic

Two Factor Theory > Forum > Increasing Employee Motivation and Satisfaction with Job Titles

Increasing Employee Motivation and Satisfaction with Job Titles
Chloe Xu, Australia, Premium Member
Traditional purposes of job titles are standardization and benchmarking. They are sources and reflections of formality and rigidity or mechanisms of bureaucratic control. Over the past decade however, London Business School professor Dan Cable has come to view it as a useful tool for improving employees’ job satisfaction and boosting recruitment.

A research reveals that “self-reflective” job titles made employees feel more validated and better recognized for their work, and experience greater “psychological safety”. Job Retitling therefore can facilitate agency, creativity, and coping.

Here's a two-step methodology for job retitling:
  • REFLECT: Have employees reflect on their job’s purpose (including who is served, who is affected by the quality of the work, and what value is created) and on questions of identity (including what aspects of the job that the employee does particularly well or differently from others).

  • BRAINSTORM: Employees brainstorm potential new titles, gathering ideas from other employees, and with their manager’s input, decide on new ones.
Note that much of the value of above activities lies not in the actual new titles, but in the process that leads to them.

Retitling initiatives have become quite common at start-ups and at companies such as Disney or Google. Start with small units to gauge employee reactions.

⇒ Do you feel this practice would go well in your own workplace? Why (not)?

Source: HBR, May 2016, Creative Job Titles can Energize Workers, Harvard Business Review USA.
 

     
Special Interest Group Leader

Interested? Sign up for free.


Two Factor Theory
Summary
Forum
Best Practices


Two Factor Theory
Knowledge Center

 

Next Topic



About 12manage | Advertising | Link to us / Cite us | Privacy | Suggestions | Terms of Service
© 2019 12manage - The Executive Fast Track. V15.1 - Last updated: 25-8-2019. All names ™ of their owners.